Terms of Service

1. Acceptance of Terms

By accessing or using LLMWeave ("the Service"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use the Service.

2. Description of Service

LLMWeave is a multi-model LLM orchestration platform that allows you to:

• Submit prompts to multiple AI language models simultaneously
• Synthesize responses through an AI judge into a single, refined answer
• Attach supported files and other materials so models can read them on paid plans
• Build custom multi-step workflows in The Loom (our workflow builder)
• Organize your weaves into Projects
• Save custom Personas for judge prompts
• Collaborate with teammates on a shared Team plan with per-member credit allocations
• Enable live web search for models on paid plans
• Save and review your weave history

3. User Accounts

To use the Service, you must create an account. You are responsible for:

• Maintaining the security of your account credentials
• All activities that occur under your account
• Providing accurate and current account information

4. Plans and Billing

LLMWeave offers monthly and yearly subscription plans, one-time day/week passes, and credit packs.

5. Your Content

You retain ownership of the prompts you submit and the files you upload. By using the Service, you grant LLMWeave a license to:

• Process your prompts by sending them to third-party LLM providers
• Store your prompts, uploaded files, and results to provide the Service
• Pass your uploaded files to third-party LLM providers when you attach them to a weave
• Display your weave history, including any attached files, back to you within the Service

We do not use your prompts, uploaded files, or generated outputs to train any model.

6. AI-Generated Content

Responses generated by AI models through LLMWeave are provided "as is." You acknowledge that:

• AI outputs may contain errors, inaccuracies, or biases
• You are responsible for verifying and reviewing all AI-generated content before relying on it
• LLMWeave does not guarantee the accuracy, completeness, or suitability of AI responses
• AI outputs should not be used as a substitute for professional advice (medical, legal, financial, etc.)

7. Acceptable Use

You agree not to:

• Use the Service to generate harmful, illegal, abusive, defamatory, or infringing content
• Attempt to access other users' accounts, data, API keys, or weave history
• Use the Service for commercial spam, unsolicited messaging, phishing, or fraud
• Reverse engineer, decompile, or attempt to extract the underlying models, prompts, system instructions, or source code
• Circumvent, probe, or attempt to bypass usage limits, rate limits, billing mechanisms, plan restrictions, or platform safety controls
• Create multiple accounts, use disposable emails, or otherwise act to bypass free tier limits or obtain additional credits or included allowances beyond what is fairly granted
• Exploit bugs, errors, race conditions, or unintended behavior in the Service to obtain credits, features, or access you are not entitled to — you agree to report such issues to us instead
• Use the Service to train, benchmark, evaluate, or construct competing models, datasets, or products without our written permission
• Resell, redistribute, or sublicense access to the Service or to credits
• Share your account credentials or API keys with third parties
• Interfere with, disrupt, degrade, or overload the proper functioning of the Service or any infrastructure it depends on
• Upload, store, or share files you do not have the legal right to process, including material that infringes copyright, trade secrets, or other intellectual property rights
• Upload malware, executable payloads, or files designed to exploit our infrastructure or downstream providers
• Upload content that sexually exploits or depicts minors, non-consensual intimate imagery, or material that the law of your jurisdiction prohibits
• Use the Service to extract, enumerate, or profile individuals based on uploaded images or documents in ways that would violate biometric, privacy, or data-protection laws
• Attempt to induce LLM outputs that violate our providers' policies, including content that sexualizes minors, promotes violence, discloses others' private information, or facilitates illegal activity

8. Platform Protection and Credit Integrity

To keep the Service fair for all users, we reserve the right, at our sole discretion and without prior notice, to take any of the following actions where we reasonably believe an account or transaction involves abuse, exploitation, fraud, or a violation of these Terms:

• Suspend, restrict, or terminate any account
• Void, reverse, or deduct credits, subscription time, or promotional allowances that were obtained through fraud, error, exploit, bug abuse, chargeback, stolen payment methods, or violation of these Terms — including retroactively after the credits have been granted
• Refuse to process, reverse, or cancel transactions we believe to be unauthorized, fraudulent, or abusive
• Block IP addresses, device fingerprints, or payment methods associated with abuse
• Recover amounts owed through any legally available means, including third-party collections
• Cooperate with law enforcement and share account data as permitted by our Privacy Policy and applicable law

Credits, subscription benefits, and promotional allowances are a limited, revocable license to use the Service — not property, currency, or a store of value. They have no cash value outside the Service and cannot be transferred between accounts. We may adjust or expire unused allowances in response to fraud or policy violations.

9. Third-Party Services

LLMWeave routes prompts to third-party LLM providers through a routing provider. Your use of the Service is also subject to the terms and policies of these providers. We do not control, and are not responsible for, the behavior, outputs, uptime, pricing, policies, or data practices of third-party AI model providers, payment processors, hosting providers, or any other third-party service that the Service depends on or integrates with. The current list of subprocessors is disclosed in the Privacy Policy.

10. Privacy

Your use of the Service is also governed by our Privacy Policy, which describes how we collect, use, and protect your information.

11. Service Availability

We strive to keep the Service available, but we do not guarantee uninterrupted access, specific uptime levels, or service-level commitments. We may modify, suspend, rate-limit, or discontinue the Service or any feature at any time, with or without notice, for any reason, including planned maintenance, emergencies, compliance, abuse response, or business reasons. Third-party model availability depends entirely on their respective providers and is outside our control.

12. Account Termination

You may delete your account at any time through Settings → Danger Zone. We may suspend or terminate accounts that violate these terms, at our sole discretion and without prior notice. Upon account deletion or termination:

• Any active subscription is automatically canceled with our payment processor
• All stored data (weaves, workflows, personas, credit transactions) is permanently removed
• Remaining credit balance is forfeited and not refundable
• This action cannot be undone

Sections of these Terms that by their nature should survive termination (including Platform Protection, Disclaimers, Limitation of Liability, Indemnification, and Governing Law) will remain in effect.

13. Disclaimer of Warranties

THE SERVICE AND ALL CONTENT, OUTPUTS, AND MATERIALS MADE AVAILABLE THROUGH IT ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING WITHOUT LIMITATION IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, OR QUIET ENJOYMENT.

Without limiting the foregoing, we make no warranty and disclaim any representation that: (a) the Service will meet your requirements or expectations; (b) the Service will be uninterrupted, timely, secure, or error-free; (c) AI-generated outputs will be accurate, truthful, current, reliable, safe, complete, or appropriate for any use; (d) defects will be corrected; or (e) the Service or its infrastructure is free of viruses or other harmful components. You use the Service at your own risk.

AI outputs must not be relied upon as a substitute for qualified professional advice (medical, legal, financial, tax, safety, or any other regulated domain). You are solely responsible for reviewing, verifying, and assuming the consequences of any action taken based on AI outputs.

14. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL LLMWEAVE, ITS AFFILIATES, OFFICERS, EMPLOYEES, AGENTS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES — INCLUDING DAMAGES FOR LOST PROFITS, LOST REVENUE, LOST DATA, LOSS OF GOODWILL, BUSINESS INTERRUPTION, COST OF SUBSTITUTE SERVICES, OR RELIANCE ON AI-GENERATED CONTENT — ARISING OUT OF OR IN CONNECTION WITH THESE TERMS OR YOUR USE OF OR INABILITY TO USE THE SERVICE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, AND REGARDLESS OF THE LEGAL THEORY (CONTRACT, TORT, STRICT LIABILITY, OR OTHERWISE).

OUR TOTAL AGGREGATE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU ACTUALLY PAID TO US FOR THE SERVICE IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS ($100.00).

Some jurisdictions do not allow the exclusion or limitation of certain damages, so some of the above limitations may not apply to you. In those jurisdictions, our liability is limited to the greatest extent permitted by law.

15. Indemnification

You agree to defend, indemnify, and hold harmless LLMWeave, its affiliates, and their respective officers, employees, and agents from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) your use or misuse of the Service; (b) your violation of these Terms or any applicable law; (c) your violation of any rights of a third party, including intellectual property, privacy, or publicity rights; (d) the content you submit, upload, or generate through the Service; (e) any dispute between you and a third party arising from your use of the Service; or (f) any fraud, abuse, or exploit attributable to you or your account.

16. Governing Law and Dispute Resolution

These Terms and any dispute arising out of or relating to them or the Service will be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict-of-law principles. You agree that any legal action or proceeding arising out of or relating to these Terms or the Service will be brought exclusively in the state or federal courts located in Delaware, and you consent to the personal jurisdiction and venue of those courts.

YOU AND LLMWEAVE AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, OR REPRESENTATIVE ACTION.

17. Force Majeure

We will not be liable or responsible for any failure or delay in performance caused by circumstances beyond our reasonable control, including acts of God, natural disasters, war, terrorism, civil unrest, labor disputes, government action, epidemic or pandemic, failures of the internet or public utilities, outages of third-party service providers (including AI model providers, hosting providers, and payment processors), cyberattacks, or regulatory changes.

18. Miscellaneous

• Entire Agreement. These Terms, together with the Privacy Policy, constitute the entire agreement between you and LLMWeave regarding the Service and supersede any prior agreements.
• Severability. If any provision is found unenforceable, the remaining provisions will remain in full force and effect.
• No Waiver. Our failure to enforce any right or provision is not a waiver of that right or provision.
• Assignment. You may not assign or transfer these Terms or your account without our prior written consent. We may assign these Terms at any time.
• No Agency. Nothing in these Terms creates any agency, partnership, joint venture, or employment relationship between you and LLMWeave.
• Export Controls. You agree to comply with all applicable export and sanctions laws and not to use the Service in any jurisdiction where such use is prohibited.

19. Changes to Terms

We may update these Terms from time to time. When we make material changes, we will update the "Last updated" date above and, where appropriate, notify you through the Service or by email. Continued use of the Service after changes take effect constitutes acceptance of the updated Terms. If you do not agree to the updated Terms, you must stop using the Service.

20. Contact

For questions about these Terms, contact us at contact@llmweave.com or through our support page.